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We may remotely change your wireless phone’s software, applications or programming without notice. You are responsible for all activities undertaken with your Straight Talk Home Phone. ... and Straight Talk’s $45 service plan, excluding the cost of the phone … STRAIGHT TALK WIRELESS TERMS AND CONDITIONS OF SERVICE, I. Available online only. Keep your home phone number and telephone without the contract with Straight Talk Prepaid Home Phone Base by Moxee. Straight Talk’s ILD Service allows you to place calls to select destinations internationally depending on whether you have purchased an Unlimited International Calling Plan or the $10 Global International Card. If you elect not to do so, you may not be able to obtain copies of your call detail records except upon service of a valid Subpoena or a Court order. Straight Talk reserves the right to cancel or deactivate service, and/or reduce data throughput in order to protect the Carrier’s network from harm due to any cause including, without limitation, the excessive and/or unauthorized use of Straight Talk service. The Refill my account feature may not be available in all phone models. The used components comply with Product performance and reliability specifications. No international roaming allowed. Any support questions for these Web Content/Apps may be directed to the third party seller. Service begins on the day you add the Services or, if the Service Plan is placed in your Reserve, on your Service End Date. For outbound calls, minutes will be deducted for incomplete and/or busy-no answer calls. By accepting this offer you agree to transfer your service to your new phone. Be sure to take note of your ticket number which can be seen below. This feature allows customers to add an airtime pin. For personal use only. Activating Your Ne Straight Talk phone. One upgrade offer per customer. You should implement appropriate safeguards to secure your phone, computer or equipment and to back-up your information stored on each. Your Straight Talk Service can only be activated where Straight Talk Service is offered and supported by Straight Talk. Straight Talk’s Bring Your Own Phone plan requires a compatible, unlocked phone, activation kit and Straight Talk unlimited service plan. You agree not to resell your Straight Talk ILD Service or to use your ILD Service for any unlawful or abusive purpose or in such a way as to create damage or risk to our business, reputation, employees, facilities, third parties or to the public generally. If you want to call a destination or telephone number which is not part of Straight Talk’s Unlimited International Calling Plan, you may purchase Straight Talk’s $10 Global Calling Card. Premium SMS campaigns include activities such as casting a vote, expressing your opinion, playing a game, subscribing to a service, or interactive television programs. Any Web Content you buy and download may only be used or viewed on the Straight Talk phone for which the Web Content was purchased and cannot be transferred to any other device, including a new or replacement Straight Talk phone. Data Service Plans are for use with Hotspots and BYOT devices only. All Unlimited Service Plans you redeem are automatically added to your Straight Talk Reserve and will be applied on your Service End Date. By purchasing, activating, and/or using any Straight Talk product (“Product”) or service (“Service”), you the customer (“You”) acknowledge and agree to these Terms and Conditions of Service. If a problem develops during the limited warranty period, the Consumer shall contact Straight Talk Customer Care for repair or replacement processing of the Product. Improper, illegal or unauthorized use of your Straight Talk Product may result in immediate termination of your Service without notice and legal action. Please enter your shipping address so that we can send you your new SIM card. Wi-Fi Calling enhances your coverage in buildings and other locations. (c) Customers must request this interim unlocking solution while their Straight Talk Service is active or within 60 days after their Service expires. Find the latest phones and no-contract plans from Straight Talk with unlimited talk, text, and data on the nation's largest, most dependable 4G LTE networks. Please note that your service plan on the Reserve will be lost. There is no additional deduction for nationwide long distance or for 411 calls. Straight Talk may modify or cancel any Service or take corrective action at any time without prior notice and for any reason, including but not limited to your violation of this agreement. STRAIGHT TALK SHALL NOT BE LIABLE FOR DELAY IN RENDERING SERVICE UNDER THE LIMITED WARRANTY, LOSS OF USE DURING THE PERIOD THAT THE PRODUCT IS RETURNED FOR REPLACEMENT OR WARRANTY SERVICE OR FOR THE LOSS OR UNAUTHORIZED USE OF CUSTOMER PASSWORDS, PERSONAL INFORMATION, CONTACTS, PICTURES, VIDEOS, APPLICATIONS, MUSIC, RINGTONES OR OTHER CONTENT. Doing so may damage your equipment and cancel the warranty. Por favor, refiérase a los Términos y … Please note that you have no ownership rights to any IP address or any other identifier associated with your Service and You acknowledge and agree that we may change any such IP address or other identifier associated with your Service at any time without prior notice to You. Additionally, for claims of $10,000 or less, You can choose to proceed with arbitration being decided on the documents submitted in an effort to minimize costs and the time it may take for an arbitrator to reach his or her decision. 5. SHOP PHONES AND DEVICES All other Service Plans associated with other Straight Talk products will not work with your Straight Talk Hotspot or BYOT device. Mobile Web Services access will not be available while you are roaming outside of the Straight Talk GSM Network coverage area. Neither Straight Talk, nor any Carrier, shall have any liability for Service failures, outages or limitations of Service. Attempting to send international messages where not permitted or supported could result in Service deactivation. The wireless telecommunications networks used to transmit data for the Service are owned and operated by licensed commercial mobile radio service providers (“Carriers”), not Straight Talk. YOUR USE OF THE STRAIGHT TALK SERVICE IS SOLELY AT YOUR RISK. Once your Service is active, all subsequent Unlimited Service Plans you redeem will be placed in your Straight Talk Reserve and will be automatically applied to your phone on your Service End Date. Actual data speeds are subject to your wireless device’s capabilities, coverage available in your area at the time of use, and existing and changing network conditions. A month equals 30 days. For example, 911 service via Wi-Fi may be limited or not available due to various circumstances, including, relocation of equipment, loss or disruption of power, internet or wireless service, internet congestion or a connection failure, delays in availability of registered location information, and/or other technical problems. Additionally, TracFone will pay your attorney twice the reasonable expense of attorney’s fees as well as reimbursing any expenses that your attorney reasonably incurs for investigating, preparing, and pursuing your claim. Minutes and Service have no cash value and do not accumulate. When you use Wi-Fi Calling to dial 911 and your are away from your Primary Address, we will have no information about your location. ILD Service provided by these third parties may not be the same as service provided in the United States or by other international long distance carriers. Please refer to the latest Terms and Conditions of service. II. Additionally, Apps such as My Data Manager can help you keep track of your Wi-Fi and cellular data usage. Use of a wireless system typically begins when you press the “send”, “call” or other button to initiate or answer a call and does not end until you press the “end” button or the call is otherwise terminated. For more information regarding Service Plans and their offerings, including a list of available international destinations, please visit our website. Each landline replacement package includes the base station, a rechargeable battery, an AC adapter, an antenna, an activation … SmartPay is an independent company that is leasing you the phone. If your data speed is reduced, the reduced speeds may impact the functionality of some data applications, such as streaming audio or video or web browsing. The allocation is recognized by the Consumer and is reflected in the purchase price. b) Visit stbyop.com, select “Check Compatibility” and … What more could you want? 6. STRAIGHT TALK SERVICE PLANS : Straight Talk Wireless Home Phone offers monthly Service Plans which may include unlimited nationwide calling, unlimited international calling to certain select destinations, and a fixed amount of data depending on the Service Plan you purchase. 6. We apologize for the inconvenience. The GPS chip in the Home Phone will work best if you place it near a window or other opening to the exterior of the premises. Since your CURRENT phone has a SIM Card, you aren't going to need the new SIM card entered. All data that is directed to your device’s internet address, including data sessions that You do not initiate or complete, are counted against your data usage. Absent a finding that your demand is frivolous, brought for an improper purpose, or malicious as set forth by the standards of Federal Rule of Civil Procedure 11(b), TracFone will pay the filing, administration, and arbitrator fees of an arbitration initiated in accordance with this Agreement. 6. §The $10 Global Calling Card must be combined with another Straight Talk Service Plan. Apps like Wi-Fi Finder, available from the Google Play Store, can help you find open networks. Text Messaging: Straight Talk Service does not allow international text messaging except on certain limited phones as described in the phone packaging (currently available with specially marked phones sold by Straight Talk). §The $10 Global Calling Card must be combined with another Straight Talk Service Plan. This could affect your stored data, your phone’s programming and how you are able to use your wireless phone. Additionally, TracFone hereby waives any right to seek its attorney’s fees from You in the event that it prevails in the arbitration, except where your demand is deemed frivolous, brought for an improper purpose, or malicious under the standard set out above. Regardless of the coverage available, your Straight Talk Home Phone is not equivalent to traditional landline phone service. With certain Straight Talk phone models, you can access the internet (“Mobile Web”) and purchase ringtones, graphics and applications from the Straight Talk Mobile Web Shop and from other third party websites (purchased ringtones, graphics and applications are collectively referred to as “Web Content”). You also agree not to enter unauthorized Service Plan PINs or engage in any other unauthorized or illegal use of your Straight Talk Product or the Service, or assist others in such acts, or to sell and/or export Straight Talk Products outside of the United States. Service begins on the day you add the Services to your Hotspot or BYOT device or, if the Plan is placed in your Reserve, then on your Service End Date. REFILLING YOUR SERVICE : Your Straight Talk Home Phone will only operate when your Service is active and you have a positive Service balance in your account (Services include minutes and Service days). If we determine, at our sole discretion, that you are using an unlimited service in violation of the Straight Talk Terms and Conditions of Service, or in any other manner that we deem to be unreasonable or excessive, then we may terminate individual calls, terminate or reduce the speed of data connection throughput, Mobile Web Access or terminate your service, decline to renew your service, or offer you a different service plan with no unlimited usage component. If you do not give us your Primary Address, we will block your ability to use Wi-Fi calling. You may obtain warranty service directly from Straight Talk. Straight Talk ILD Service excludes calls to certain high cost wireless and landline, non-geographic and premium numbers. STRAIGHT TALK DOES NOT AUTHORIZE ANYONE TO MAKE A WARRANTY ON ITS BEHALF AND YOU MAY NOT RELY ON ANY STATEMENT OF WARRANTY AS A WARRANTY BY STRAIGHT TALK. Plan rates, features, functionality and other product specifications are subject to change without notice or obligation. No credit is given for dropped calls. If you have any Service Plans in Reserve, those cards will be applied first before an Auto-Refill purchase is processed. We will presume a customer is engaged in non-personal use in violation of our terms and conditions if their international long distance calling usage exceeds three times the average usage of our ILD Service subscriber base, and we reserve the right to suspend, terminate or restrict your services with no prior notice. This limited warranty allocates the risk of failure of the Product between the Consumer and Straight Talk. Upon receipt of the device, Straight Talk will send the customer a check for the trade-in value of the handset. Wireless service is subject to Straight Talk Terms and Conditions, visit StraightTalk.com. Additional points are required for higher priced plans. These maps are for general informational purposes only. The arbitration of any dispute or claim shall be conducted in accordance with the American Arbitration Association (“AAA”) under the Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer Related Disputes (collectively, the “AAA Rules”), as modified by this agreement. Straight Talk may terminate this Agreement at any time without notice if we cease to provide service in your area. Calls must originate from the US, or Puerto Rico. Straight Talk Wireless Customer Service For questions related to service, activation or coverage, please contact: 877-430-2355 or visit https://www.straighttalk.com In some circumstances, you may be provided notice and an opportunity to take corrective action with respect to unauthorized uses before their service is terminated. Some functions and features referenced in the User Guide provided with your Straight Talk Hotspot or device connected to your Straight Talk Hotspot or your BYOT device may not be available. Enjoy unlimited local, long-distance and 411 calls on one of America’s most reliable networks with no activation… If your plan cycle has ended, you will need to purchase and redeem a new Straight Talk Unlimited International Calling Plan to renew your unlimited ILD Service. Straight Talk ILD Service may be provided by other carriers, many of whom may not have a direct contractual relationship or service level agreements with Straight Talk. Before you can use your Service, you must register and activate the equipment. The best phones & the best plans on the best networks—everything for less. If you've waited over 12 hours for a new activation (not a number transfer/port in those can take 24-48 hours) Here's a couple of things to try:. Straight Talk’s Keep Your Own Phone plan requires a compatible, unlocked phone, activation kit and Straight Talk unlimited service plan. If you browse with the Straight Talk Mobile Web Service, you agree that you are of the minimum legal age to visit certain sites and you agree not to visit any illegal sites. Refer to the Web Content/Apps creator’s privacy policy for information regarding their use of information collected when you download, install, or use any third party Web Content/Apps. Straight Talk reserves the right to change or modify any of these Terms at any time. Using your Wi-Fi Calling feature may provide you with access to an unsecured Wi-Fi network which could impact your data security. The USB port is designed for diagnostic purposes only and is not intended for customer use. Straight Talk and/or other third parties may update your Web Content/Apps remotely, or may disable or remove any Web Content/Apps at any time. We are experiencing delays checking your phone compatibility. No refunds or discounts will be given for (i) unused Service balances that expire by your Service End Date; (ii) unused Service balances on your Straight Talk phone if it is lost or stolen; or (iii) Services purchased that are not compatible or supported by your Straight Talk phone. Straight Talk is not responsible for any Service outages, interruptions in service or decline in the quality of service regardless of the cause. ... Straight Talk … You may activate your Straight Talk Home Phone by visiting the Straight Talk Home Phone website or by calling our Customer Care Center at 1-800-299-7784 from another phone. In the event that you, as a legal guardian allow your child to use the Services, you acknowledge that your child has the permission to access the Straight Talk Mobile Web Service, including, without limitation, email and web browsing capabilities. ), riot, strike, war, terrorism or government orders or acts. Call times for each call are rounded up to the next whole minute and billed in full minute increments. If possible, you should remove or otherwise safeguard any sensitive or personal information, data and photographs when your phone is out of your possession or control, including, but not limited to, relinquishing, exchanging, returning or recycling your phone. In an emergency, locate the nearest landline phone and call for help. For customers residing outside of the United States, the location of arbitration shall be Miami, Florida, unless You and TracFone agree otherwise. Data transmitted over Wi-Fi does not count against your data usage. To use Straight Talk Service, you must first purchase and activate a Straight Talk phone or activate a phone that is compatible with Straight Talk Service. (d) The Product serial number plate or the enhancement data code has been removed, defaced or altered. Straight Talk currently offers Unlimited Talk, Text and Data Plans with 30, 90, 180 and 365 days of service. Straight Talk Services are non-refundable. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. If TracFone opted not to make You a written settlement offer, these same terms apply, meaning that You are guaranteed a minimum award of $5,000 if the arbitrator finds in your favor and that TracFone will reimburse your reasonable attorney’s fees twofold. If you believe that we are in error, please contact Customer Care at 1-877-430-2355 and depending on the circumstances, we may reactivate your ILD Service. We are not responsible for any transmission failure, interruption, or delay related to Web Content/Apps, or any content or website you may be able to access through the Web Content/Apps. Straight Talk ILD Service is not a substitute for regular international calling services. (e) The defect or damage was caused by the defective function of the cellular system or by inadequate signal reception by the external antenna, or viruses or other software problems introduced into the Product. In the event a Straight Talk phone is returned to Straight Talk for replacement or repair under warranty or returned for any other reason, Straight Talk is not liable nor responsible for any unauthorized use and/or loss of voice mail, personal information, passwords, contacts, music, ringtones, pictures, videos, applications or other content on the Straight Talk phone. 4. Straight Talk’s Unlocking Policy is subject to change at any time without advance notice. ALL SUCH WARRANTIES ARE HEREBY EXPRESSLY EXCLUDED AND DISCLAIMED. Mobile Web Services are available only while the subscriber is in the Straight Talk CDMA coverage area (if on the CDMA network) or the GSM network coverage area (if on the GSM network). Some functions and features referenced in the manufacturer’s manual provided with your Straight Talk Product may not be available. Straight Talk does not warrant that the Mobile Web Service will be uninterrupted or error or virus-free. Actual data speed, availability and coverage will vary based on device capabilities, usage, your location and network availability. Refilling Your Account before the Service End Date for Unlimited Plans: On some Android phones, a Straight Talk App is available that will allow customers with Unlimited Service (including Unlimited International Service) to refill their Service prior to their Service End Date. Straight Talk Home Phone customers who have purchased a Service Plan without unlimited international calling may purchase a $10 ILD Card to make international calls using their Home Phone. Each referral will give you enough reward points for a free $50 plan. Straight Talk cannot and does not guarantee that your communications will be private or secure; it is illegal for unauthorized people to intercept your communications, but such interceptions can occur. 2. PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS RIGHTS THAT YOU MAY OTHERWISE HAVE. Straight Talk may, at its sole discretion, replace the Product with a refurbished phone of the same model if available, or if not available, of a comparable model of phone. This is the entire warranty between Straight Talk and the Consumer, and supersedes all prior and contemporaneous agreements or understandings, oral or written, relating to the Product, and no representation, promise or condition not contained herein shall modify these terms. General Terms and Conditions for Straight Talk Wireless Service, II. If you are not on an Unlimited Plan or using Wi-Fi, data will be deducted from your data balance. If, however, the arbitrator does deem that your demand was frivolous, was brought for an improper purpose, or was malicious under the same standard used in a court of law, payment of all fees will be divided between You and TracFone in accordance with AAA Rules. Performance will be reduced if multiple devices access data through the Hotspot simultaneously. Straight Talk Reserve: With Straight Talk Reserve, you may purchase and add a Straight Talk Service Plan to your Straight Talk Reserve to be automatically applied on your Service End Date, or, if you are on the All You Need Plan, at your option as and when needed. 1. The limited warranty does not cover loss of personal information, passwords, contacts, music, ringtones, pictures, videos, applications or other content, memory cards, software, defects in appearance, cosmetic, decorative or structural items, including framing, and any non-operative parts. **Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. Please refer to our privacy policy. Each Straight Talk Service Plan comes with a specified amount of Service (minutes, texts, data and Service days) as disclosed with each Service Plan. Tablets with Wi-Fi functionality only cannot be activated with a Straight Talk Data Service Plan. If this does not work, contact your service provider to find out what carrier it was using or if your phone can be unlocked. Accessing Mobile Web Services and Purchasing Web Content : Unless you are on an Unlimited Service Plan or using Wi-Fi, each time you access the Mobile Web through your Straight Talk phone’s browser, your data balance in your Straight Talk phone will be debited for that usage (“Access Charges”). For personal use only. 1. Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. Let's continue to activation! 7. After your high speed data threshold is reached, your data speeds will be reduced to as low as 64 kbps for the remainder of your plan cycle. No international roaming allowed. The coverage maps are not a guarantee of coverage. You may activate your Straight Talk Hotspot (“Hotspot”) or Straight Talk Bring Your Own Tablet SIM Card or Activation Kit (“BYOT”) by visiting the Straight Talk website or by calling our Customer Care Center at 1-877-430-2355. All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. (f) The Product is outside of the one (1) year Limited Warranty period. By initiating Service and placing or receiving calls, you acknowledge and agree to Straight Talk’s right to terminate your Service under these circumstances. Auto-Refill will automatically resume once you have used up all the Service Plans in your Straight Talk Reserve. 10. Your ILD Service will only work when Straight Talk Service is active and when you have a positive balance in your Account. *At 2G speeds, the functionality of some data applications, such as streaming audio or video may be affected. Straight Talk phones and other Products are sold exclusively for use by you, the end consumer, with the Straight Talk Service available solely within the United States. If you elect not to provide your address, you may not be able to obtain copies of your call detail records except upon service of a valid Subpoena or a Court order. If you don't know the carrier, try turning the device off and back on and watch the screen. Service on the CDMA Network : If your Straight Talk Service is on the CDMA network, your Straight Talk phone will not roam when you are outside of the Straight Talk CDMA network coverage area. Straight Talk offers its customers international long distance service (“ILD Service”) as an additional feature. "Up to half the cost" is based on a comparison of the monthly cost of the $45 Straight Talk Unlimited Plan and the monthly cost of comparable no-contract, single line plans with unlimited talk… ); (c) traffic or other accidents, or any health-related claims relating to our service; (d) data content or information accessed while using our service; (e) an interruption or failure in accessing or attempting to access emergency services from a phone, including through 911, enhanced 911 or otherwise; (f) interrupted, failed, or inaccurate location information services, (g) information or communication that is blocked by a spam filter, (h) damage to your phone or any computer or equipment connected to your phone, or damage to or loss of any information stored on your phone, computer or equipment from your use of the Services or from viruses, worms, or downloads of malicious content, materials, data, text, images, video or audio; or (i) things beyond our control, including acts of God (for example, weather-related phenomena, fire, earthquake, hurricane, etc. In this site are the Consumer specific straight talk home phone activation rights and the phone ’ s Unlimited calls... 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