Can you give precise instructions/menus so I know if I am doing it exactly right? I was breaking my head and ecobee support is of no use and adamant that my furnace is the problem. https://www.reddit.com/r/ecobee/comments/78q05j/heat_not_turning_on_with_ecobee3/. Back on … Thanks for providing the solution. The heat won't kick on even though the room temperature is well below the set temp. Press Menu on the main screen. I ran a new 5 wire to the furnace when i installed the ecobee to add the C wire for power. Had to use the power extender kit due to no C wire. An ecobee home learns and adapts based on your needs, behaviors and preferences, offering comfort when you're there, and peace of mind when you're away. I turned off Heat on the Ecobee. Home Assistant release with the issue: 0.98.4 Last working Home Assistant release (if known): Don't remember exactly, but I'm pretty sure it worked for a little while after the big climate cleanup. Your ecobee will detect RC, W1, and C. With this configuration, the ecobee will automatically assume you have a boiler and a different heating algorithm will be used. (Note: when doing my humidifier work, I never touched the Ecobee wiring). A subreddit for ecobee and all their smart home products. “No Countdowns.” ‘No countdowns.’ quickly replaces ‘no keypads’ in the same forest green on light blue. My HVAC is a Goodman 98% high efficiency and is only about 2 years old. It does not show Heat as a mode on the thermostat, app or website. From what a friend who is an HVAC tech tells me, the cable leading to the outside condenser unit should consist of the Y and C wires. I fell into this unfortunate category in two ways. Tap on “Yes” if it’s correct. Set to ecobee thermostat : By choosing this option, your ecobee will energize the fan directly during heating cycles. First, I had no wire labeled "C". New comments cannot be posted and votes cannot be cast. Although ecobee tries its darnedest to mitigate for most furnace/thermostat scenarios (and they do a great job of it too), you may not fall into the category of an easy installation. After switching the fan control to the furnace, my heat kick on just as it should. Did I miss something? I tried to follow your advice, and thought I had carried out your instructions correctly, but now the problem returns. I am having a similar problem. W wire -> ecobee W terminal But it is not automatically starting the furnace when it drops below set temperature. My solution was with the settings inside the ecobee. It seems to fail especially when a schedule change causes the desired temperature setting to raise. Honestly, I’ve wanted a Nest thermostat for a long time. One of those settings is the control for the fan, the default setting is for the ecobee to control the fan for energy efficiency. When I completed the setup process, I found that there was no option to enable cooling. I have an Ecobee4 installed with a 12 year old Armana furnace and I experienced the same problem. I keep reading about going into the options of the thermostat, but I cannot find anything that would indicate I can change the type of wiring or heat options. I checked my furnace and the ecobee was calling for heat, the fan would turn on, and the glow plug was turning on, but no burner lite. Did you ever find a fix for this? 1 User Guide ecobee3 ©2014 ecobee 250 University Ave | Suite 400 Toronto | Ontario | M5H 3E5 Canada Toll free 1.877.932.6233 www.ecobee.com Keep in mind that the process will vary depending on your setup. Set the HVAC to Auto. #Ecobee Binding. Somehow that reset the furnace but it only blew hot air for a few hours. We’ve discovered that the Ecobee3 and a recent Ecobee4 have a default setting for heat pumps that can seriously increase your utility bills and decrease your system’s performance. Once you've determined your HVAC system type, you may not need to repurpose an extra wire as a C-wire or install the PEK. Please, note that the solutions aren’t described in detail. Hello, i have an ecobee3 that i installed over the summer and had no issues with it running my AC over the summer. I tried “auto”, but it stayed off. He came a back a few days later and replaced the sensor which still didn't get it to work. If not, select “No… You can also control staging by using advanced setting options. When the furnace finally turned on, it blew hot air. But this problem im having only seems to happen when my thermostat is in away mode. The thermostats are controlled by using the built-in touchscreen, web portal, or app available for iOS, Android, and the Apple Watch. However, I have no option anywhere for heat. “No keypads,” ‘No keypads.’ appears in forest green writing on a light blue background. I think the Ecobee's energy saving feature is what causing this problem with some furnaces. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. The 4 wires from the thermostat into the 4 terminals of the PEK. Try switching the breaker for the furnace power to see if that restores power. The A/C ran fine all summer, but now the heat is not working properly. Ecobee screen (no option for heat): https://1drv.ms/i/s!AqQQkXj8ebKshsdeR8ZZ0PlPZPStLg, Old thermostat wiring: https://1drv.ms/i/s!AqQQkXj8ebKshscudT4TxRsP_wy-xg, Ecobee wiring: https://1drv.ms/i/s!AqQQkXj8ebKshscltGyvfjemTaJKpQ, PEK wiring inside air handler: https://1drv.ms/i/s!AqQQkXj8ebKshscnKXdb7TVJ7OGm9g. It only showed heat from the boiler which I troubleshot and changed it to HVAC/furnace. It does not show Heat as a mode on the thermostat, app or website. Depending on how many spare wires you have behind the wall at the thermostat, some of these options will require additional components that are not included with the ecobee, including running new wires and/or purchasing an external 24VAC transformer, SP/NO isolation relay, or Fast-Stat Common Maker I got my heat set to 20C but its looking like its not kicking on until about 19 rather than 19.7 (threshold is set to .3). When I completed the setup process, I found that there was no option to enable cooling. One popular option is the Ecobee Thermostat. I only have Cool and Off. However, it would not turn on the fan or generate any heat. This makes the heat work until the next schedule change. Thank god i found this solution. I was able to identify the cable leading to the thermostat and the cable leading to the condenser unit outside. Right now, I have: R wire -> ecobee Rc and Rh via jumper. Compatible with geothermal and dual fuel heat pumps, installing ecobee SmartThermostat Pro with voice control with a heat pump takes 30 minutes or less. Personally, I prefer knowing the heat/AC is set to come on at a specific time. The flame icon will be orange but the furnace is not running. This was to much for my ecobee to control and was not able to tell the furnace to turn on the heat. What ended up fixing my issue had nothing to do with my furnace or wiring. Great. Thanks! When I have the heat on, the Ecobee indicates that the "running equipment" is the fan AND heat (even though the heat is not on). Getting frustrating. You can have your ecobee Smart Thermostat switch from heat to cool or from cool to heat automatically without having to do it manually. I checked my furnace and the ecobee was calling for heat, the fan would turn on, and the glow plug was turning on, but no burner lite. To enable this system mode, go to Main Menu > Settings > Installation Settings > Thresholds > Auto Heat/Cool and select Enable. Press question mark to learn the rest of the keyboard shortcuts. If you’re receiving many “Aux heat running” alerts, you may want to adjust this setting (after confirming with your heat pump manufacturer the lowest temperature your heat pump can safely function at). Press J to jump to the feed. I appreciate it a lot MicCreedy for posting this. Fix the Ecobee smart thermostat's most annoying feature. I found this older thread on reddit and started trying all the other wiring options offered, and no … I’ve checked my settings many times on the A C and Air Off functions that work and they all look right but something is keeping the ecobee from switching to Heat mode. No luck for me only blew hot air for a few hours Settings the! 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